As soon as your order has been dispatched, you will get a confirmation email with your tracking number. You will then receive your lingerie very shortly (in 24h time if you live in Metropolitan France).
We ship orders from Monday to Friday, excepting bank holidays. Every order that has been placed before 12pm will be sent the same day.
Returns are free of charge from France only. From abroad, you will have to meet the costs of your own shipment.
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Express delivery to Europe (2 to 3 days) - via Chronopost:
Zones*
C1 Zone : 9€
C2 Zone : 8€
C3 Zone : 20€
C4 Zone : 17€
Express delivery to Overseas France (48h) - via Chronopost
Worldwide express delivery (2 to 6 days) - via Chronopost
Zones *
C4+ Zone : 20€
C5 Zone : 25€
C6 and C7 Zones : 28€
C8 and C9 Zones : 15€
* Details of Chronopost zones
C1 : Germany, Belgium, Luxembourg, Netherlands, Switzerland, United Kingdom
C2 : Austria, Denmark, Spain, Finland, Greece, Ireland, Italy, Portugal, Sweden
C3 : Bulgaria, Cyprus, Croatia, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Czech Republic, Romania, Slovakia, Slovenia
C4 : Liechtenstein, Norway
C4+ : Europe (outside EU zone)
C5 : American continent and its islands
C6 and C7 : Africa, Asia, Oceania
C8 and C9 : Overseas France
Regarding lingerie, you have a period of 14 days from receipt of your order to return your purchases to us if they are not suitable. Note that only a fitting is authorized, any product worn or whose label has been detached cannot be returned.
Regarding post-operative lingerie, we accept returns, within 14 days after your operation. We cannot take back a product worn for longer than a simple fitting. We reserve the right to refuse the return of a product if it is not in resalable condition.
The refund period is a maximum of 14 days from receipt of your return package.
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