Delivery & returns



Delivery 24 to 72h

As soon as your order has been dispatched, you will get a confirmation email with your tracking number. You will then receive your lingerie very shortly (in 24h time if you live in Metropolitan France). 

We ship orders from Monday to Friday, excepting bank holidays. Every order that has been placed before 12pm will be sent the same day.

Returns are free of charge from France only. From abroad, you will have to meet the costs of your own shipment.


24h express home delivery (before 12 pm) - Next day home delivery via Chronopost


13€


Delivery in relay point 24h (before 12 pm) - Delivery the next day via Chronopost


8€


Home delivery with signature 48h - Home delivery via Colissimo


6€


Delivery in relay point 48h - Delivery in relay point via Colissimo


4€


Stuart Delivery - Paris Only - Same Day Delivery


15€

Express delivery to Europe (2 to 3 days) - via Chronopost:

Zones*

C1 Zone : 9€

C2 Zone : 8€

C3 Zone : 20€

C4 Zone : 17€




Express delivery to Overseas France (48h) - via Chronopost

Worldwide express delivery (2 to 6 days) - via Chronopost

Zones *

C4+ Zone : 20€

C5 Zone : 25€

C6 and C7 Zones : 28€

C8 and C9 Zones : 15€

* Details of Chronopost zones

C1 : Germany, Belgium, Luxembourg, Netherlands, Switzerland, United Kingdom

C2 : Austria, Denmark, Spain, Finland, Greece, Ireland, Italy, Portugal, Sweden

C3 : Bulgaria, Cyprus, Croatia, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Czech Republic, Romania, Slovakia, Slovenia

C4 : Liechtenstein, Norway

C4+ : Europe (outside EU zone)

C5 : American continent and its islands

C6 and C7 : Africa, Asia, Oceania

C8 and C9 : Overseas France



Free returns, exchanges
& refunds

Regarding lingerie, you have a period of 14 days from receipt of your order to return your purchases to us if they are not suitable. Note that only a fitting is authorized, any product worn or whose label has been detached cannot be returned.

Regarding post-operative lingerie, we accept returns, within 14 days after your operation. We cannot take back a product worn for longer than a simple fitting. We reserve the right to refuse the return of a product if it is not in resalable condition.

The refund period is a maximum of 14 days from receipt of your return package.